.support-portal{--portal-bg:#f9fafb;--portal-surface:#ffffff;--portal-surface-raised:#ffffff;--portal-surface-hover:#f3f4f6;--portal-border:#e5e7eb;--portal-border-strong:#d1d5db;--portal-text:#111827;--portal-text-muted:#6b7280;--portal-text-dim:#9ca3af;--portal-accent:#f59e0b;--portal-accent-hover:#d97706;--portal-accent-soft:rgba(245,158,11,0.08);--portal-accent-ring:rgba(245,158,11,0.25);--portal-success:#16a34a;--portal-danger:#dc2626;--portal-warning:#d97706;--portal-radius-card:12px;--portal-radius-button:8px;--portal-radius-input:8px;--portal-pill-open-bg:#fff7ed;--portal-pill-open-fg:#c2410c;--portal-pill-replied-bg:#dbeafe;--portal-pill-replied-fg:#1e40af;--portal-pill-hold-bg:#e5e7eb;--portal-pill-hold-fg:#374151;--portal-pill-resolved-bg:#f0fdf4;--portal-pill-resolved-fg:#15803d;--portal-pill-closed-bg:#f3f4f6;--portal-pill-closed-fg:#4b5563;--portal-pill-urgent-bg:#fef2f2;--portal-pill-urgent-fg:#dc2626;--portal-pill-high-bg:#ffedd5;--portal-pill-high-fg:#9a3412;--portal-pill-medium-bg:#fef3c7;--portal-pill-medium-fg:#854d0e;--portal-pill-low-bg:#dbeafe;--portal-pill-low-fg:#1e40af;--portal-pill-sla-breached-bg:#fef2f2;--portal-pill-sla-breached-fg:#dc2626;--portal-pill-sla-at-risk-bg:#fff7ed;--portal-pill-sla-at-risk-fg:#c2410c;--portal-pill-sla-ok-bg:#f0fdf4;--portal-pill-sla-ok-fg:#15803d;--portal-internal-bg:#fefce8;--portal-internal-border:#fde68a;--portal-internal-badge-bg:#fbbf24;--portal-internal-badge-fg:#78350f;background:var(--portal-bg);color:var(--portal-text);min-height:100vh;font-family:DM Sans,system-ui,sans-serif}.support-portal *,.support-portal :after,.support-portal :before{box-sizing:border-box}.support-portal a{color:var(--portal-accent);text-decoration:none}.support-portal a:hover{color:var(--portal-accent-hover);text-decoration:underline}.support-portal ::-webkit-scrollbar-thumb{background:var(--portal-border-strong)}[data-theme=dark] .support-portal{--portal-bg:#0a0e17;--portal-surface:#111827;--portal-surface-raised:#1a2332;--portal-surface-hover:#1f2b3d;--portal-border:#1e293b;--portal-border-strong:#334155;--portal-text:#e2e8f0;--portal-text-muted:#94a3b8;--portal-text-dim:#64748b;--portal-accent:#f59e0b;--portal-accent-hover:#fbbf24;--portal-accent-soft:rgba(245,158,11,0.12);--portal-accent-ring:rgba(245,158,11,0.35);--portal-success:#22c55e;--portal-danger:#ef4444;--portal-warning:#f59e0b;--portal-pill-open-bg:#431407;--portal-pill-open-fg:#fb923c;--portal-pill-replied-bg:#172554;--portal-pill-replied-fg:#93c5fd;--portal-pill-hold-bg:#1f2937;--portal-pill-hold-fg:#d1d5db;--portal-pill-resolved-bg:#052e16;--portal-pill-resolved-fg:#4ade80;--portal-pill-closed-bg:#0f172a;--portal-pill-closed-fg:#94a3b8;--portal-pill-urgent-bg:#450a0a;--portal-pill-urgent-fg:#f87171;--portal-pill-high-bg:#431407;--portal-pill-high-fg:#fdba74;--portal-pill-medium-bg:#451a03;--portal-pill-medium-fg:#fde68a;--portal-pill-low-bg:#172554;--portal-pill-low-fg:#93c5fd;--portal-pill-sla-breached-bg:#450a0a;--portal-pill-sla-breached-fg:#fca5a5;--portal-pill-sla-at-risk-bg:#451a03;--portal-pill-sla-at-risk-fg:#fcd34d;--portal-pill-sla-ok-bg:#052e16;--portal-pill-sla-ok-fg:#4ade80;--portal-internal-bg:#3b2f05;--portal-internal-border:#92400e;--portal-internal-badge-bg:#f59e0b;--portal-internal-badge-fg:#1c1205}[data-theme=dark] .support-portal ::-webkit-scrollbar-thumb{background:var(--portal-border-strong)}